Reynolds reassures its GM IDMS Dealers ~ Auto Guru India - Junction of News, Auto Reviews, Advice

Apr 18, 2008

Reynolds reassures its GM IDMS Dealers

DAYTON, OHIO – Reynolds and Reynolds reiterated today that all current Reynolds customers operating with GM IDMS may remain Reynolds customers on the same ERA dealership management system (DMS), with no disruption and no change in how dealership personnel utilize the ERA DMS. Reynolds made the announcement to counteract misleading stories in the media and letters from competitors to GM IDMS dealers.

“There is no requirement for our 400 IDMS customers to change dealership management systems,” explained Trey Hiers, vice president of Corporate Marketing at Reynolds and Reynolds. “There is no requirement from GM nor is there a requirement from the standpoint of the functionality of the ERA DMS. There is a lot of misinformation being generated in the media and from competitors that misleads readers and customers into believing Reynolds customers are ‘being cut off’ and ‘must transition out of their (current) system’ to another DMS vendor. That is simply not true.”


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